Shipping Information
Shipping Information (US)
We offer FREE Standard Shipping on all U.S. ground service.
Shipping Costs & Delivery Times
Orders must be placed by 3pm EST to start processing on the same day, most orders will be shipped within 1-2 business days of receiving the order. Delivery times are based on orders placed between Monday – Friday.
If your order contains a hazmat item, it will ship ground (2-8 days total delivery time.)
- What qualifies as a hazmat item?
Certain items considered hazardous materials include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, perfumes, nail polish remover, etc.) are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. For P.O. Box addresses, USPS Ground (Parcel Post) is the only shipping method available. Unfortunately, these items cannot be shipped to Alaska, Hawaii, or Puerto Rico
Business Days & Holidays
All orders ship Monday - Friday, excluding federal holidays within the United States.
Packages do not ship from our distribution center on the following holidays (USPS orders only):
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas
Tracking Orders
Tracking and order information will be sent via email when your order is ready to be shipped.
For more information or questions, please email info@vitascity.com